Group Bookings


Encore provides a unique service informed by knowledge gained from years of experience working with Coach Operators to help them get the very most out of theatre, restaurant, river cruise and attraction bookings. Our CEO John Wales is on the board of the Coach Tourism Asscocation and we work tirelessly to represent the need of coach operators. Multiple winner of the National Coach Tourism Awards for Best Ticket Supplier, the UK Coach Awards for Best Service Provider, the Group Leisure and the Group Travel Awards for Best Ticketing Agent, Encore is the number one ticket agent for coach operators.

Encore offers Coach Operators a number of unique ways in which they can run successful trips.

Money back guarantee – Risk free tickets!

Exclusive to UK coach operators, we offer a money back guarantee on musical theatre bookings, subject to availability placed through our sales-team. This is a unique industry service and removes the risk from making a theatre booking in the West End. Indemnification is subject to terms and conditions and is offered as long as tickets are returned to us one month before the relevant performance date.

Free Coach Parking

In addition to our unique money back scheme we also offer coach operators a rebate on their coach parking when they book a theatre and restaurant package. For more details contract the Encore team on
020 7492 1525 or email

Sales and Marketing Support

Encore's dedicated sales manager makes frequent trips to visit coach operators throughout the country. The sales team can also be found at the numerous trade shows servicing the coaching industry that take place throughout the year. We always like to keep our clients up to speed with what is going on in London so we send out regular brochures and newsletters (download our latest here). We can also supply our coaching clients with specific marketing material for their shops and coaches. Whether it be posters, leaflets or even our own unique DVD featuring footage from many of the top West End shows.


Offering the whole of the West End in one phone call our coaching team are available via phone or for sales visits where they can discuss your needs in detail.

  • Multi Show Coach

Book multiple shows for one performance date allowing more choice for customers and offering the coach operator and increased chances of a full coach.

  • 2 for 1

See an evening show and stick around for a  matinee the next day. These great packages offer unique value meaning customers often get to see two shows for the price of one.  We manage the seat allocations, so it is as easy as booking one show.

  • Full Day and Half Day Itineraries

Our full and half day itineraries have been a great success. With packages such as the ‘Seniors Grand Day Out’ from £39.50 (Kensington Palace, Two Course  Fish and Chip Lunch and a top price ticket to a matinee performance) you can’t go wrong.

The best terms and service

With flexible payment terms, account facilities for regular bookers and large seat allocations Encore has established itself as the No.1 Ticket Agent for Coach Operators. Offering the whole of the West End in one phone call our coaching team are available via phone or for sales visits where they can discuss your needs in detail.

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